Job ID: R-32206
US-Pennsylvania -Imperial

Customer Strategies

Specialist, Menu Layout

Full time

Imperial, Pennsylvania

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Position Summary:

Provides support to the Region Commercial Sales Teams and customers as it relates to menu changes, creations, renewals, and the process of the overall menu project. Assists Gordon Food Service in providing the highest level of service, quality and integrity to external and internal customers. Responsible for working directly with a customer to build a professional, first class menu in concert with the customer’s brand through teamwork, knowledge and professionalism.

Essential Functions:

  • Creates professional graphic design of customer menus paying close attention to the detail of layout, pricing and customer branding objectives.

  • Consults and collaborates on menu design with key customers and potential new account customers as directed by the supervisor.

  • Has working knowledge of key menu design programs required as it relates to the menu engineering.

  • Reports quarterly on key performance indicators as directed with those customers for whom menu work has been done.

  • Leads and organizes workflow processes with input from Sales Managers, and Region Sales Manager if required.

  • Assists in answering sales office telephones with appropriate follow up.

  • Follows up with customers, Customer Development Specialist, and Sales Manager on the menu changes, renewals, and process of the overall menu project.

  • Collaborates with the Culinary Specialist and Business Solutions Specialist on a quarterly basis with Marketing Commercial Segment Specialist on trends, industry practices, and company promotions.

  • Maintains an organized and clean environment to help enhance the GFS experience for customers.

  • Understands current menu layout and engineering to help with the maximum profitability for the customers.

  • Performs other duties as assigned.

Knowledge / Skills / Abilities:

  • Must have excellent written, verbal, organizational and communication skills as well as problem-solving capabilities.

  • Must have the ability to multitask, prioritize and be able to work independently or within a team environment.

  • Must have good customer service and time management skills.

Be part of an amazing culture where what matters to you, matters to us!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and drug tests all employees.

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