Healthcare Account Representative

Full time

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Cincinnati, Ohio

Healthcare Account Representative

Territory: Cincinnati, Dayton, and Springfield

This position provides customer support for regional and national chain managed healthcare accounts at the unit level by owning customer focused projects that deliver value to improve customer’s operations, account penetration, and protect business. Key customer contact for day-to-day actions requested by customer and as part of implementing business plan action plans.

Provides guidance and training “for the units (location level)” in the use of operational and financial tools and solutions, including recipe development, portioning, plate presentation, kitchen layout, menu layout and design, development of training programs, and HAACP training (acts as a project coordinator).
Oversees or coordinates the demonstration or presentation of products and discuss applications, using samples or marketing materials emphasizing salable features based on price or value to benefit customer’s business operations.
In collaboration with Healthcare Sales Manager and marketing segment support, implements business solutions based on analysis of trend data that provide value to leverage new business opportunities.
Coordinates and executes presentation materials with Healthcare Sales Manager for business reviews. Analyze all data to ensure consistency with contract. Participates in business reviews and strategic planning sessions to ensure successful implementation of action plans.
Reports regularly to leadership regarding current customer activities and developments utilizing CRM Suite.
Works with the IST to manage customer. IE: credits, lost business, growth, deployment of GFS resources, and average order size/profitability.
Maintains knowledge of healthcare segment.
Demonstrate and deliver understanding of Foodservice Industry and operations.
Monitors Contract Compliance (GPO & GFS).
Consultative selling to improve profitable account penetration.
Supports Healthcare Sales Manager with setup and maintenance of new business.
Identify competition, customer purchasing patterns, perform customer sales history analysis, and observe and gather data to determine the needs of customer operations.
Develop and oversee customer segment shows and participate in customer events.
Performs other duties as assigned.

Does this look like you?

High school diploma/GED required. Bachelor’s degree or culinary certificate preferred
At least 1 year of prior sales, healthcare, or food service experience
Technologically savvy. Experience in CRM, Google, or Microsoft.
Dietitian or operations healthcare preferred
You must be able to obtain your food safety certification
You must maintain a valid state driver’s license and a safe driving record
Your car is your office! Expect daily travel throughout your assigned territory

Position Benefits:

A generous 401(k) matching program and profit-sharing that is above industry standards
Financial rewards for performance compensation structure which includes salary and bonuses
Low-cost benefit options for you and your family’s health and future
An Automobile expense reimbursement plan
Cell phone reimbursement plan

Be part of an amazing culture where what matters to you, matters to us!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and drug tests all employees.

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