We are seeking a dynamic SAP Functional Analyst to join our team and play a pivotal role in supporting our brand-new SAP S/4HANA Cloud implementation, focusing on the critical Order to Cash and C4 (CRM) modules. You will be at the forefront of innovation, leveraging the latest SAP technology to streamline our business processes, optimize system performance, and implement preventive measures to ensure smooth operations. Your expertise will be instrumental in driving our business forward by identifying areas for continuous improvement and collaborating with cross-functional teams to implement effective solutions.

Responsibilities:

• Optimize & Enhance Processes: Continuously analyze and improve Sales & Distribution as well as C4 processes, driving efficiency and alignment with business needs. Design and implement streamlined processes, leveraging SAP S/4HANA’s capabilities.

• Resolve & Prevent Issues: Proactively identify, investigate, and resolve system issues, collaborating with technical teams. Implement controls and guardrails to prevent future issues and ensure data integrity.

• Drive Performance & Innovation: Monitor system performance, identify bottlenecks, and implement optimizations. Stay current on SAP S/4HANA features, identifying opportunities to leverage new technologies.

• Collaborate & Communicate: Work closely with cross-functional teams to gather requirements, provide support, and ensure seamless integration. Write clear functional specifications outlining system requirements.

• Configure & Test: Configure the SAP S/4HANA system to meet business needs. Execute thorough testing to validate system functionality and identify issues.

Ideal Candidate Will Have:

• Strong Analytical Skills: Ability to critically analyze complex business processes and technical issues, identify root causes, and develop effective solutions.

• Problem-Solving Mindset: A proactive approach to problem-solving, with a willingness to dive deep into issues and find creative solutions.

• Excellent Communication Skills: Ability to clearly articulate technical concepts to non-technical stakeholders and build strong relationships with cross-functional teams.

• Collaborative Spirit: A team player who thrives in a collaborative environment and enjoys working with others to achieve shared goals.

• Adaptability: Ability to adapt to new technologies and changing business requirements, embracing a continuous learning mindset.

Experience:

• Open to all levels of seniority.

• Bachelor’s degree required in Information Technology, Business Administration, or a related field.

• SAP S/4HANA Cloud or SAP ECC: Prior experience with SAP S/4HANA is preferred, but candidates with strong SAP ECC experience in Sales & Distribution and CRM modules will be considered.

• Order to Cash & C4: In-depth understanding of Order to Cash and CRM processes, including order management, pricing, billing, and customer service.

• Business Process Improvement: Proven experience in analyzing and improving business processes, with a focus on efficiency and effectiveness.

• Technical Aptitude: Familiarity with SAP configuration, data analysis, and troubleshooting techniques.

• Project Management: Experience participating in or leading SAP implementation or upgrade projects is a plus.

Adherence to Hybrid Work Policy:

Adherence to the company’s hybrid work policy is an essential function of the Functional Analyst position.  The policy is subject to change, and employees will be required to adhere to those changes as a condition of their continued employment.

Location:

• Location Options

  • 1300 Gezon Pkwy, Wyoming MI 49509 

  • 383 17th Street, Atlanta GA 30363

  • 1 N Dearborn St, Chicago, IL 60602

• Hybrid Schedule 3 days in office 2 days remote

• Monday to Friday

• 8 am to 5 pm