The Communications Manager will play a pivotal role in informing and inspiring employees to become passionate brand ambassadors who champion business goals and strategies that drive results. Requires critical thinking, collaborating with cross-functional teams, interpersonal skills, and adaptability to navigate complex business landscapes. This person will serve as a strategic communications advisor to senior leadership and must have an executive presence — confidently making strategic recommendations that lead business partners to meaningful results.

What you’ll do:

• Serves as a strategic communications partner to internal clients — often senior executives.

• Leads, inspires, and mentors team members to grow as communication professionals.

• Carefully considers the target persona when developing communication solutions.

• Develops and executes strategic communication plans and campaigns. 

• Demonstrates exceptional writing and editing skills; consistently upholds the brand and style guide requirements.

• Works closely with the Director of NA Company Communications, senior executives and functional leaders across NA to develop and deliver engaging communications to employees.

• Analyzes data to monitor the effectiveness of communication channels and campaigns. 

• Continually pushes self and teammates to grow professionally — expanding communication knowledge, industry best practices, explores innovative solutions, and networks with other professionals.

• Stays informed about emerging communication technologies, trends, and best practices; makes recommendations for adoption or integration as needed. 

• Partners with HRIS to define criteria and create department, function, and ad hoc audiences for content delivery.

• Monitors system performance and ensures platform security and compliance with organizational policies and regulatory requirements.

• Provides counsel and communications support to functional leaders as needed.  

• Handles sensitive, confidential information, initiatives and/or projects with care.

• Performs other duties as assigned.

When you will work:

• Monday to Friday, 8 am to 5 pm
• Hybrid schedule in Wyoming, MI. 4 days in office with 1 day remote

What you’ll bring to the table:

• Bachelor’s Degree in communications, marketing, public relations/media relations, journalism, human relations, English or related field required

• Master’s Degree preferred

• Prior management or leadership experience strongly preferred

• Eight to ten years of experience in corporate communications with demonstrated success leading people and projects

• Experience partnering with senior leaders to develop strategic communication plans while always keeping the target audience in mind when crafting messages

• Managing channels and delivery of strategic communication to advance the organization’s mission and goals and improve employee engagement

• Proven experience with strategic communications planning and company communications.

• Ability to deliver major communication projects effectively and professionally.

• Exceptional interpersonal skills to effectively collaborate across diverse teams.

• Excellent critical thinking, problem-solving, and issues-management skills.

• Ability to ask thoughtful questions and listen carefully to uncover the root problem.

• Strong writing and storytelling expertise. 

• Ability to project manage multiple time-sensitive projects and deadlines.

• Highly collaborative style with experience in developing communication strategies.

• Demonstrated ability to lead, influence and mentor people.

• Knowledge of current communication trends and ability to adapt strategies accordingly.