{"id":5538,"date":"2021-11-03T13:18:00","date_gmt":"2021-11-03T18:18:00","guid":{"rendered":"https:\/\/live-gordon-food-service.pantheonsite.io\/educate-campus-diners-supply-chain-substitutes\/"},"modified":"2025-03-19T08:03:44","modified_gmt":"2025-03-19T12:03:44","slug":"educate-campus-diners-supply-chain-substitutes","status":"publish","type":"post","link":"https:\/\/gfs.com\/es-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/","title":{"rendered":"Educate campus diners on supply-chain substitutes"},"content":{"rendered":"

Supply-chain challenges have hit foodservice operators hard, especially those serving guests with allergies or specialty diets. That includes college and university dining, where menu substitution and guest accommodation are a big part of service.<\/p>\n\n\n\n

Even though most operators recognize the challenges go beyond the control of distributors and vendors, it\u2019s up to each program to communicate product changes that affect meals. To help, your foodservice team can focus on four areas to increase satisfaction.<\/p>\n\n\n\n

1. Build trust<\/h3>\n\n\n\n

Being honest and transparent is critical in order to keep your guests safe. If you are aware of students or frequent guests with food allergies, you can create trust and respect by reaching out to them directly. Let them know what you know about supply-chain difficulties, and explain what you are doing to keep their safety top of mind.<\/p>\n\n\n\n

2. Control what you can<\/h3>\n\n\n\n

The substitutions that occur may be out of your control, but you still have the ability\u2014and the responsibility\u2014to educate and train your team about food allergies or specialty diets. Consider making this an ongoing focus. Gordon Food Service Training Topics<\/a> can help you plan and deliver education. Increase trust by communicating with your guests how you educate and train your staff.<\/p>\n\n\n\n

3. Relentless review<\/h3>\n\n\n\n

Today\u2019s supply-chain challenges mean frequent substitutions or product alterations. Rapid changes make it critical to review the ingredients and allergen statements on the product directly rather than depend on online database sources that could be outdated. According to FARE (Food Allergies Research and Education)<\/a>, even if you have purchased a product several times, it is necessary to review it every time. As you review items, consider creating a process or checklist<\/a> to organize which items, substitute items and recipes include specific allergens. This creates a helpful back-of-house reference or a resource for your guests.<\/p>\n\n\n\n

4. Communicate with confidence<\/h3>\n\n\n\n
\"GFS<\/figure>
\n

Depending on your operation, it may be important for the legal or marketing teams to review any communication or disclaimers. The goal is to keep the messaging consistent with your brand. Additionally, if your operation has registered dietitians available, then encourage your students or guests to connect with them to discuss alternatives and options.<\/p>\n\n\n\n

To learn more about this topic, visit these resources:<\/p>\n\n\n\n

Gordon Food Service Food Allergen Awareness and Intolerances Information<\/a><\/p>\n\n\n\n

The School Nutrition Association\u2019s Food Allergy Resource Center<\/a><\/p>\n\n\n\n

Download the Top 9 Common Food Allergens poster to post in your cafeteria<\/a><\/p>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

Build trust and safety among guests with allergies or special diet needs.<\/p>","protected":false},"author":19,"featured_media":35826,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[112,69],"tags":[],"class_list":["post-5538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-k12-education","category-running-your-business"],"acf":[],"yoast_head":"\nEducate campus diners on supply-chain substitutes<\/title>\n<meta name=\"description\" content=\"Supply chain substitutions? Foodservice tips for allergies: build trust, control, review, and communicate. Ensure guest safety & satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gfs.com\/es-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Educate campus diners on supply-chain substitutes\" \/>\n<meta property=\"og:description\" content=\"Supply chain substitutions? Foodservice tips for allergies: build trust, control, review, and communicate. Ensure guest safety & satisfaction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gfs.com\/es-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/\" \/>\n<meta property=\"og:site_name\" content=\"Gordon Food Service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GordonFoodService\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-03T18:18:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-19T12:03:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gfs.com\/wp-content\/uploads\/2021\/11\/iStock-1411322814.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2120\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Cody Rivers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"Supply chain substitutions? Foodservice tips for allergies: build trust, control, review, and communicate. Ensure guest safety & satisfaction.\" \/>\n<meta name=\"twitter:creator\" content=\"@GFSDelivers\" \/>\n<meta name=\"twitter:site\" content=\"@GFSDelivers\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cody Rivers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Educate campus diners on supply-chain substitutes","description":"Supply chain substitutions? Foodservice tips for allergies: build trust, control, review, and communicate. Ensure guest safety & satisfaction.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/gfs.com\/es-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/","og_locale":"es_ES","og_type":"article","og_title":"Educate campus diners on supply-chain substitutes","og_description":"Supply chain substitutions? Foodservice tips for allergies: build trust, control, review, and communicate. Ensure guest safety & satisfaction.","og_url":"https:\/\/gfs.com\/es-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/","og_site_name":"Gordon Food Service","article_publisher":"https:\/\/www.facebook.com\/GordonFoodService\/","article_published_time":"2021-11-03T18:18:00+00:00","article_modified_time":"2025-03-19T12:03:44+00:00","og_image":[{"width":2120,"height":1414,"url":"https:\/\/gfs.com\/wp-content\/uploads\/2021\/11\/iStock-1411322814.jpg","type":"image\/jpeg"}],"author":"Cody Rivers","twitter_card":"summary_large_image","twitter_description":"Supply chain substitutions? Foodservice tips for allergies: build trust, control, review, and communicate. Ensure guest safety & satisfaction.","twitter_creator":"@GFSDelivers","twitter_site":"@GFSDelivers","twitter_misc":{"Written by":"Cody Rivers","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/#article","isPartOf":{"@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/"},"author":{"name":"Cody Rivers","@id":"https:\/\/gfs.com\/en-us\/#\/schema\/person\/8228686a3a3177cc28319b0a04b01174"},"headline":"Educate campus diners on supply-chain substitutes","datePublished":"2021-11-03T18:18:00+00:00","dateModified":"2025-03-19T12:03:44+00:00","mainEntityOfPage":{"@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/"},"wordCount":402,"publisher":{"@id":"https:\/\/gfs.com\/en-us\/#organization"},"image":{"@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/#primaryimage"},"thumbnailUrl":"https:\/\/gfs.com\/wp-content\/uploads\/2021\/11\/iStock-1411322814.jpg","articleSection":["K-12 Education","Running Your Business"],"inLanguage":"es-US"},{"@type":"WebPage","@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/","url":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/","name":"Educate campus diners on supply-chain substitutes","isPartOf":{"@id":"https:\/\/gfs.com\/en-us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/#primaryimage"},"image":{"@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/#primaryimage"},"thumbnailUrl":"https:\/\/gfs.com\/wp-content\/uploads\/2021\/11\/iStock-1411322814.jpg","datePublished":"2021-11-03T18:18:00+00:00","dateModified":"2025-03-19T12:03:44+00:00","description":"Supply chain substitutions? Foodservice tips for allergies: build trust, control, review, and communicate. Ensure guest safety & satisfaction.","breadcrumb":{"@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/#breadcrumb"},"inLanguage":"es-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/"]}]},{"@type":"ImageObject","inLanguage":"es-US","@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/#primaryimage","url":"https:\/\/gfs.com\/wp-content\/uploads\/2021\/11\/iStock-1411322814.jpg","contentUrl":"https:\/\/gfs.com\/wp-content\/uploads\/2021\/11\/iStock-1411322814.jpg","width":2120,"height":1414,"caption":"College students in line for lunch in college cafeteria, aware of supply-chain substitutions"},{"@type":"BreadcrumbList","@id":"https:\/\/gfs.com\/en-us\/ideas\/educate-campus-diners-supply-chain-substitutes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/gfs.com\/en-us\/"},{"@type":"ListItem","position":2,"name":"Educate campus diners on supply-chain substitutes"}]},{"@type":"WebSite","@id":"https:\/\/gfs.com\/en-us\/#website","url":"https:\/\/gfs.com\/en-us\/","name":"Gordon Food Service","description":"","publisher":{"@id":"https:\/\/gfs.com\/en-us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/gfs.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-US"},{"@type":"Organization","@id":"https:\/\/gfs.com\/en-us\/#organization","name":"Gordon Food Service","url":"https:\/\/gfs.com\/en-us\/","logo":{"@type":"ImageObject","inLanguage":"es-US","@id":"https:\/\/gfs.com\/en-us\/#\/schema\/logo\/image\/","url":"https:\/\/gfs.com\/wp-content\/uploads\/2023\/02\/GordonFoodService_Logo_RGB.png","contentUrl":"https:\/\/gfs.com\/wp-content\/uploads\/2023\/02\/GordonFoodService_Logo_RGB.png","width":628,"height":210,"caption":"Gordon Food Service"},"image":{"@id":"https:\/\/gfs.com\/en-us\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/GordonFoodService\/","https:\/\/x.com\/GFSDelivers","https:\/\/www.instagram.com\/gordonfoodservice\/","https:\/\/www.youtube.com\/@GFSDelivers","https:\/\/www.linkedin.com\/company\/gordon-food-service\/"]},{"@type":"Person","@id":"https:\/\/gfs.com\/en-us\/#\/schema\/person\/8228686a3a3177cc28319b0a04b01174","name":"Cody Rivers","image":{"@type":"ImageObject","inLanguage":"es-US","@id":"https:\/\/secure.gravatar.com\/avatar\/a9b81a7281ffd8fc2d52ce39faf1be6f131db67bdc3ed5914928324e202f21f7?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a9b81a7281ffd8fc2d52ce39faf1be6f131db67bdc3ed5914928324e202f21f7?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/a9b81a7281ffd8fc2d52ce39faf1be6f131db67bdc3ed5914928324e202f21f7?s=96&d=mm&r=g","caption":"Cody Rivers"}}]}},"_links":{"self":[{"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/posts\/5538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/comments?post=5538"}],"version-history":[{"count":5,"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/posts\/5538\/revisions"}],"predecessor-version":[{"id":35828,"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/posts\/5538\/revisions\/35828"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/media\/35826"}],"wp:attachment":[{"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/media?parent=5538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/categories?post=5538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gfs.com\/es-us\/wp-json\/wp\/v2\/tags?post=5538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}