{"id":5295,"date":"2020-08-07T14:08:00","date_gmt":"2020-08-07T19:08:00","guid":{"rendered":"https:\/\/live-gordon-food-service.pantheonsite.io\/build-your-restaurants-sales-strong-portability-program\/"},"modified":"2023-02-01T14:22:05","modified_gmt":"2023-02-01T20:22:05","slug":"build-your-restaurants-sales-strong-portability-program","status":"publish","type":"post","link":"https:\/\/gfs.com\/es-us\/ideas\/build-your-restaurants-sales-strong-portability-program\/","title":{"rendered":"Build your restaurant&#8217;s sales with a strong portability program"},"content":{"rendered":"<p>Navigating a portability program can be complex and sometimes time-consuming. A strong program builds sales and repeat business. Consumers are slow to return to dine-in service, so your takeout, delivery, curbside, drive-thru and more will continue to be important to the way consumers dine out. &nbsp;<\/p>\n<p>Here are key areas of your business to look at when evaluating your program:<\/p>\n<h3>1. Taking the order<\/h3>\n<p><em>Treat that online contact or phone call just like a customer walking in for a sit-down meal. Use this checklist to ask yourself whether you\u2019re doing everything you can to make the order process seamless?<\/em><\/p>\n<ul>\n<li>Are there special instructions for pickup or delivery (including contactless options)?<\/li>\n<li>Is there a specific pickup or delivery time requested?<\/li>\n<li>If doing curbside pickup, do you have the car make, model and color?<\/li>\n<li>Are you adding items to the order by suggesting appetizers, salads and desserts?<\/li>\n<li>Are you suggesting beverages (especially if you have alcohol options available)?<\/li>\n<li>Ask if this is for a special occasion as you may want to include something extra with the order.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>2. Packing the order<\/h3>\n<p><em>Takeout and delivery efficiency helps maintain your profit margin. Can any of these areas improve your team\u2019s order-building efficiency?&nbsp;<\/em><\/p>\n<ul>\n<li>Do you have a step-by-step process for assembling orders?<\/li>\n<li>Is everything needed accessible at a takeout station?<\/li>\n<li>Are plastic cutlery and condiments needed? You might be able to leave them out.<\/li>\n<li>Are there cooking or reheating instructions?<\/li>\n<li>Does the packaging align with your brand?<\/li>\n<li>Are you using tamper-proof seals on packaging or bags?<\/li>\n<\/ul>\n<h3>3. Presenting the order<\/h3>\n<p><em>Your food is the star of the show, and customers can\u2019t wait to eat. That transaction builds repeat business and loyal customers. Do you have a process for presenting orders to customers?<\/em><\/p>\n<ul>\n<li>Are you acknowledging the customer by name?<\/li>\n<li>Do you review the order with the customer?<\/li>\n<li>Have you collected payment if it wasn&#8217;t captured at the time of the order?<\/li>\n<li>Have you thanked the customer by name to encourage repeat business?&nbsp;<br \/>\t&nbsp;<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>With dine-in limited, consider ways to get the most from takeout and delivery.\u00a0<\/p>","protected":false},"author":19,"featured_media":5296,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[110,69],"tags":[],"class_list":["post-5295","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-restaurant-bars","category-running-your-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium 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