{"id":5283,"date":"2020-07-08T01:20:00","date_gmt":"2020-07-08T06:20:00","guid":{"rendered":"https:\/\/live-gordon-food-service.pantheonsite.io\/have-playbook-if-your-restaurant-faces-closing-again\/"},"modified":"2023-02-01T14:19:04","modified_gmt":"2023-02-01T20:19:04","slug":"have-playbook-if-your-restaurant-faces-closing-again","status":"publish","type":"post","link":"https:\/\/gfs.com\/es-us\/ideas\/have-playbook-if-your-restaurant-faces-closing-again\/","title":{"rendered":"Have a Playbook if Your Restaurant Faces Closing Again"},"content":{"rendered":"<p>Businesses are experiencing a wave of uncertainty as <a href=\"https:\/\/gfs.com\/es-us\/ideas\/someone-my-restaurant-tested-covid-19-positive-now-what\/\">employees<\/a> and customers test positive for the coronavirus. You may be forced to <a href=\"https:\/\/www.restaurantbusinessonline.com\/operations\/workers-test-positive-restaurants-around-country-are-closing-second-time\">close your restaurant again<\/a> with little warning or time to plan.&nbsp;<\/p>\n<p>Here are things you should consider, including a playbook, to make sure you\u2019re prepared in case your business is affected.&nbsp;<\/p>\n<p><a class=\"btn btn-default\" href=\"https:\/\/gfs.com\/es-us\/sites\/default\/files\/COVIDClosingPlaybookFULL.pdf\/\" rel=\"noreferrer\">Download Full Guide<\/a><\/p>\n<p><strong>Stay tuned to what\u2019s happening<\/strong>&nbsp;<\/p>\n<ul>\n<li>Connect with businesses in your area to share best practices.&nbsp;<\/li>\n<li>Know the guidelines and regulations in your area and review often as they change frequently.&nbsp;&nbsp;<\/li>\n<li>Discuss situations with the public health department.<\/li>\n<\/ul>\n<p><strong>Inform employees<\/strong><\/p>\n<ul>\n<li>Encourage self-reporting if they have a positive coronavirus test.&nbsp;<\/li>\n<li>Assign someone to contact employees and answer concerns.&nbsp;<\/li>\n<\/ul>\n<p><strong>Inform customers<\/strong><\/p>\n<ul>\n<li>Over-communicate and be transparent about what your business is doing.&nbsp;<\/li>\n<li>Update Facebook, your website, Google other sources where your hours and business information are posted.&nbsp;&nbsp;<\/li>\n<li>Have guidelines and assignments on how to reply to posts.&nbsp;<\/li>\n<li>Videos are very impactful. Consider one to show how you are keeping your restaurant clean and safe for employees and guests.&nbsp;<\/li>\n<li>Let your customers and employees know what you are doing when you close such as deep-cleaning, refreshed decor, new menu items, etc.&nbsp;<\/li>\n<\/ul>\n<p><strong>Be prepared to shift your business model<\/strong><\/p>\n<ul>\n<li>If you close, but are able to continue with takeout and delivery, market these services frequently. Consumers may hear conflicting media reports.&nbsp;&nbsp;<\/li>\n<li>Look at ways to streamline efficiency and create procedures so you can respond quickly to business changes.&nbsp;<\/li>\n<li>If you pivoted to a takeout menu in the spring, consider going back to that menu or specials (such as family meals).<\/li>\n<\/ul>\n<p><strong>Financials&nbsp;<\/strong><\/p>\n<ul>\n<li>Be aware of upcoming expenses and your cash flow situation.<\/li>\n<li>If you received money from the Paycheck Protection Program (PPP), contact your financial advisor to learn how this disruption in business will affect that program.&nbsp;<\/li>\n<\/ul>\n<p><strong>Deep-clean<\/strong><\/p>\n<ul>\n<li>Follow CDC <a href=\"https:\/\/www.cdc.gov\/coronavirus\/2019-ncov\/community\/organizations\/business-employers\/bars-restaurants.html\">cleaning guidelines<\/a>.&nbsp;&nbsp;<\/li>\n<li>Create a deep-cleaning checklist (with contacts for services, if needed).<\/li>\n<li>Put your plan into action.&nbsp;<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Lessons from the spring can prepare you to close or shift your business model quickly.<\/p>","protected":false},"author":19,"featured_media":5284,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[110,69],"tags":[],"class_list":["post-5283","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-restaurant-bars","category-running-your-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Have a Playbook if Your Restaurant Faces Closing Again<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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