Essential Functions:

• Segment Level analysis and reporting for each Division; Focus on key customers, new items, category initiatives 

• Serves as a team lead by supporting, coaching and educating the team on best practices along with developing & implementing innovative ideas.  Acts as a lead for cross-departmental projects to implement and develop best practices along with representing the team’s needs

• Is accountable for analyzing historical trends and addressing concerns and opportunities with key stakeholders; Sales Leadership, General Managers, and Category Management Leadership.

• Leads consensus planning meetings for the Regions they serve and provide direction to team members on action items

• Initiates planning solutions with the key stakeholders 

• Evaluates KPI’s weekly by segment to identify and provide areas of improvement. 

• Responsible for building relationships and training all Sales representatives that support our Education Segment on the Customer Demand Planner tool. 

• Reviews financial forecasts and demand forecasts to complete a gap analysis

• Expectation for continual innovation to enhance the Supply Chain 

• Analyzes and reviews seasonal historical sales trends and researches demand drivers to prepare forecast data/reporting for collaboration with stakeholders.

• Develops reporting and explores new ways to utilize data and statistical methods to improve the quality of the demand forecast and generate a forecast value-add(FVA)

• Assists leadership with key meetings and will cover leadership responsibilities when needed. 

• Develop and maintain accurate statistical forecasts that incorporate market intelligence gathered from collaboration with the various customer segments.. Supports other Team members through this process as needed

• Analyzes divisional and corporate promotional activities to enhance statistical forecasting. Provides a scorecard on key performance measures to drive accountability and continuous improvement.

• Communicate to Replenishment Planners any significant changes in demand that may warrant adjustments to fulfillment parameters

• Makes necessary adjustments to demand/forecast for future events, item transitions, limited time offerings, new business, and product discontinuation. 

• Participate in functional teams to propose methods and ideas that drive innovation for improvement in the forecasting system and existing business processes.(ex. Seasonal Planning, Statistical Exceptions Management, etc.)

• Performs other duties as assigned. 

Knowledge / Skills / Abilities:

• Human Relations – ability to lead the team and interact with leaders in other departments/roles, develop relationships, etc. Able to lead meetings and manage the responsibility of follow up with collaborating team members.

• Self Management – self directed with ability to deal with distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc.

• Mathematical – proficient in statistical concepts and forecasting methods

• Communication – excellent written, verbal, organizational and communication skills.

• Time Management – ability to multitask, prioritize, and execute efficient work processes.

• Customer Service – knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Problem Solver – ability to problem solve and develop solutions to a variety of complex problems by comparing, classifying, innovating, analyzing, coordinating, copying, etc. May refer to established precedents and policies.

• Four or more years experience within the food industry or supply chain management field preferred